Croma - South Ex-II

Extremely poor after Sales Service. I purchased a 2T Blue Star AC and it's not cooling at all. I have lodged a complaint with the store and they made their customer suffer in pain. For them, customer does not matter, once they sell an item. So pathetic. Hope someone listens and many will consider this review. I purchased AC and paid in full on 27th April. The AC was installed on 5th May by Bharat Refrigeration System, the worst vendor of Bluestar. I paid for AC, I paid for installation but could not use AC more than a month, peak summer. Order I'd EA8061878 paid dated 27.04.2023. Installation cash memo no 707 dated 05.05.2023. 2nd installation on 9th July, after 2 and half months, very unsafe and anyone can be electrocuted, Croma may also ask technicians, why this. I have two small kids at home. We waste our time breaking our heads with Croma and their technicians, sheer waste of time, energy and money. This outlet is a blot on Tata.

No one to attend costomer... More than 10 people working but they keep us waiting .. very bad rsponse

Sauthax ka store hai I am parcheging speaker X palor 2.2 So sadanli dad Catomarcar no Ansarring Stor nabar is dad. Main to bhut paresan ho gaya hu Croma se bhi koi bhi product nahi loga

All service is good and staff is very helpful.

Third class service.... only false promises

Went to buy an air purifier, they were located in the basement with no mobile network. The salesman was interested in selling only Dyson products and didn’t even bother showing me the other brands properly.

Very nice service provide by croma staff’s And store manager is also very nice

I had a great experience at Croma, thanks to Nikhil. He was extremely professional, knowledgeable, and courteous throughout my visit. He patiently answered all my questions, helped me compare products, and provided honest recommendations based on my needs. His service made the entire shopping experience smooth and pleasant. It’s rare to find staff who are so genuinely helpful and customer-focused. Highly appreciate his support – Croma is lucky to have such a dedicated team member!

Service care is the worse because my have some screen problem and I report this to service centre they told it will be fixed in 2 days it has been 15 days no response is there and it has been not a single year I bouth the tv last 7 months

I recently purchased a Washing machine and a refrigerator for myself and would really like to appreciate Ravi (Idfc first bank) who looks after financing part and Sahil for their constant support and excellent customer service , really impressed 🫶🏻❤️ …