Croma - South Ex-II

Mr Ratnesh is a good guy in his services. His customer attention behaviour will help u to visit store again and again. Appreciate his work and services.

Just bought a croma QLED Preeti was great at her work

Very nice staff , Special thanks to Nuttan from ent section for all the support while purchasing

Staff is highly coprative and best part is variety of products. Easy to reach easy to shop.

I really want to thank Mr Shivam for all the effort he took to get the items we needed, great place to shop

I have bought LG washing M/C 9Kg and Lenovo IdeaPad slim 3 within 1 year from croma south ex. Both my interaction with sales team was very helpful and I got very good deal here. Thanks for their unwavering support.

Extremely disappointed with the service experience at Croma South Ex. I raised a complaint for my AC on 22nd May 2025, and despite daily follow-ups, repeated calls, store visits, and escalations, the issue dragged on for 7 days with no AC during peak summer heat. Even after the refund was approved, the uninstallation and pickup of the faulty unit (which is required for the new one to be delivered) was delayed unnecessarily. Assurances were made that it would happen the next day, but nothing was done, and I had to keep chasing for basic service. This kind of poor coordination, lack of communication, and zero urgency reflects very poorly on customer care and store-level support. A frustrating and exhausting experience overall — definitely not what you'd expect from a reputed brand like Croma.

Called on their number available on the page of the store , a poor experience the person who answered the call didnt know how to talk to a customer , no manners and civic sense at all. Whomsoever answered the call was very rude and hung up. I wonder if this is the customer experience you aim to provide.

I recently visited the Croma store to purchase an OPPO smartphone, and I had a great experience thanks to the exceptional support provided by Ratnish and Yukti. Both of them were extremely helpful, patient and knowledgeable. They guided me through the options, answered all my queries and made the buying process smooth and hassle free. Their professionalism and customer first approach really stood out. Highly appreciate their assistance and would definitely recommend this store to anyone looking for a great in store shopping experience.

Best place to buy any appliances for home etc. Friendly staff with cooperative behaviour.