NEW BERCO ELECTRONICS

i am purchase tv very good service and i am again and purchase ph

Beware of Overpricing and Unethical Practices I had a very disappointing experience with this shop. They sold me a laptop for ₹42,000, while the actual market price of the same model is around ₹32,000. That’s a massive ₹10,000 overcharge! It’s clear they are fooling customers who may not be aware of the real product value. I strongly advise everyone not to buy anything from this store, and honestly, it’s better not to visit at all. Always compare prices online before making a purchase here.

My experience is very nice i am again new berco electronics

Mr. Ankur is very helpful I am purchase today Samsung A37 ph

Very nice staff and a warm welcome. Whether you buy something or not, they treat you with the same respect and kindness.

I recently purchased a split AC from NEW BERCO ELECTRONICS . The overall experience was excellent. They provided clear information, timely delivery, and professional installation support. Pricing was transparent, and the after-sales assistance has been very responsive. Highly recommended for anyone looking for reliable AC suppliers.”

I recently purchased a product from the store’s website, and my experience was great. The site was easy to navigate, and I found my desired item quickly. The payment process was smooth, and I received regular updates about my order. The product arrived on time and in perfect condition. I’m very happy with the quality and service!

Berco & Zopper Scam: Fake Promise of LG Warranty, Endless Delays, and Finally Told to Go to Consumer Court ⚠️ WARNING: Do NOT buy extended warranty if their salesman pushes it. They are tied up with a third-party provider, earn commission from it, and when you actually need support, they completely back off, refuse to help, and even ask you to go to the consumer court. I had a very disappointing and stressful experience with Berco and their extended warranty partner Zopper. ❗ Mis-selling of Warranty At the time of purchase, Berco sold an extended warranty to my father claiming that it was an official LG warranty. However, when an issue occurred and I contacted LG, they clearly informed me that this is not LG warranty but a third-party policy from Zopper. This is a clear case of mis-selling and misleading the customer. ❗ Terrible Service & Endless Follow-ups After raising a claim with Zopper: I received no updates for 7 days and had to continuously follow up. Berco shared a contact number of a person named Umesh (claimed to be a team leader), but: He had no clarity about the case Kept giving false promises like “technician will come today/tomorrow” Could not even provide basic service center details After repeated arguments, I finally got a service center contact. ❗ Service Center Issues The service center also gave false commitments Technician finally visited after ~7 days delay After inspection, he confirmed: Cooling coil is leaking It will be replaced free under insurance But the problems didn’t end there: No update again for 3–4 days On follow-up, they said approval is pending Then after more waiting, another technician called for re-inspection (completely unnecessary) ❗ Unreasonable Replacement Process I was then told: First, they will take the defective coil Then later bring a new one After already waiting 10+ days, I clearly refused this and requested: “Bring the new coil, replace it, and then take the old one.” But they kept delaying and giving excuses like: “We need the coil to measure length” (even though full details, videos, and serial numbers were already shared) ❗ Escalation Team Failure I escalated the matter to Zopper, where I spoke to Raj Srivastav (Escalation Team): Initially, he said he would check the reason for the delay, mentioning that the case might have been transferred somewhere else internally Later, he completely changed his statement and started blaming the brand, saying the delay is from their side He refused to take accountability, even though the payment was made to Zopper Failed to arrange replacement or refund, despite repeated follow-ups No Support from Berco When I contacted Berco again: The dealer (Narender) delayed for 2 days And finally responded with: “Go to consumer court.” 🚫 Final Verdict Berco: Mis-sold warranty and took zero responsibility Zopper: Extremely poor service, no coordination, no accountability Service Center: Unprofessional and unreliable

Great service, best asus exclusive store

I am purchase washing machine my experience is very good next month I am purchase in samsung mobile in same store because service and price very good