Croma - Odeon CP

Very poor service. The staff here is also very unprofessional and does not provide proper support. Even after taking full payment, they did not deliver the material for 10 days. This was our first and last deal with CP Croma. The service is extremely disappointing. They also create unnecessary delays and excuses while providing the bill and delivering the material. I would not recommend doing business with them.

Very bad service मैंने न्यू एसी लिया इंस्टॉलेशन के लिए बोले हुए तीन चार दिन हो गए, कोई रिप्लाई तक नहीं क्रोमा से बहुत गंदा सर्विस है और जो लड़की सेल की थी वह बहुत बेहदगी से ट्रीट करती है क्रोमा का जो सीपीपी में है

Very bad experience! The prices at Croma vary significantly between different locations for the same product. This lack of consistency is disappointing and feels unfair to customers. The pricing should be uniform across all Croma stores.

The best Croma by far. I bought a Samsung s26 and the sales staff was amazing, they had immense knowledge of the product and patiently waited for us to switch between multiple phones . They have ample amount of sofas to sit. Huge store and extremely professional service

This croma outlet in CP offers a wide range of comsumer electronic goods , one stop solution for a wide range of phone, The store is Big, the staffs are friendly and useful, the store is wheelchair accesible

WE MADE the payment on 15 July 2026, and the bill was issued on 18 July 2026. At the time of placing the order, we were assured that the material would be dispatched the very next day after billing. However, contrary to your commitment, the complete material was dispatched only by 31 July 2026. This unacceptable delay caused us serious inconvenience. The material was purchased as a gift for a wedding, but because of your delayed dispatch, we faced an embarrassing situation in front of our family and guests. This has caused us significant disappointment. Additionally, we received no proper support from your team. Even Ms. Savita and Mr. Nitin, who handled our order, were unable to provide any clear updates or assistance throughout the process. The overall service and coordination were extremely poor. Such delays, false commitments, and lack of customer support are highly unprofessional and have severely affected our trust in your company. We request an explanation for this negligence and expect appropriate action to ensure that no other customer faces the same experience. We hope you will treat this complaint seriously and respond at the earliest.

Bought osmo action 6 recently from CROMA CP and the experience was absolutely wonderful. But the icing on the cake was the sales girl ANITA if i remember the name correctly. Her knowledge regarding the cameras was phenomenal, which actually helped me better confirm the product(action 6) to buy with a happy heart. I suggest if anyone from delhi considering to buy any camera gadgets to visit the CP CROMA for an immersive experience with Anita. 👍

Today I went to cp croma store just to buy smart watch I met with the guy over there he was from ultrahuman he suggested me ultrahuman product that was amazing.the way he was briefing me about that product soon I ll bye that was very good experience

They have a wide range of appliances, from electronics and phones to TVs and more I was pleasantly surprised to find a phone on offer—their price actually beat what I saw online by a good margin On top of that, the customer service was solid and helpful. Definitely worth checking out if you're looking for a good deal

Really disappointed by the customer service. They said they will provide free installation but they will charge you separately for window removal and other things so the installation is not entirely free as they will claim when you will buy croma AC. Moreover, the people they sent to install the AC had never done it so they took more than 4 hours. They didn’t even install it properly. They installed the AC without the plug, they just said they don’t provide it with the AC. The AC cover came out soon after installation. We are utterly disappointed, so better to get a good brand AC who provides good customer service.