Croma - Odeon CP

Best place to shop for every day to day electronic used in home,office. From earphones to big screen. Friendly staff and knowledgeable about the products. Also prices are very competitive. Recommend to shop here.

Recently I have purchased the usha company oil heater from croma with the warranty formality . But I must say the service is really pathetic and the staff member too. The product is defective and went there for exchange but they are not ready to exchange and told us the stupid policies which is not beneficial for the customer. At the time of purchase staff member was roaming around on our head but at the time of exchange no body was there to help us. They have no right to waste hard money on the defective product and make the people fool.

Humne Lloyd 1.5 ton ka ac liya 2 year pehle cp croma se jese hi chalu kiya vo chala hi nhi koi cooling ni complaint ki toh kahani sunake chale gye engineer or uska condenser leak tha new ac ka damage product bek diya unhone extend krai thi warranty 2 year koi sunvai nhi hai roj phn krte rho inhe excutive same speech din me char bar dete hai wait kriye bs wait kijiye koi visit ni hora technician ka koi sunvai nhi hai damage product ki

They say they domt sell c-type to usb ports so kinda disspointed Because they said they dont sell such small items "check from local shops"

“Croma at Odeon CP is a good place to shop for electronics. The store is well organized and has a wide range of products. The staff is helpful and explains the features clearly. Overall, a smooth and reliable shopping experience.”

I bought a MI 10000Mah Power bank. The displayed offer price was Rs 1499 reduced from Rs 1699 . But at the time of billing, I was charged full price Rs 1699. So when you go to CROMA CP, be careful to purchase items as you may be fooled to select the product based on the products and billed at higher prices.

Horrible staff, and very poor managers. Despite committing an article, senior people backed off! very disappointing.

I bought new power Bank form there, it is good place for buying electronics items.

The location of the Croma store is very good, and it has a great collection of electronic products. Unfortunately, the staff behavior was disappointing. Most of the executives were careless, busy, or distracted on their mobile phones, and no one was available to assist customers. I spent quite some time standing and walking around the store, but the staff was either unavailable or occupied with their phones. I traveled nearly two hours to reach the store, which turned out to be a complete waste of time. Management should pay more attention to customer service and ensure proper training for staff. Overall, my experience was very bad.

Decent service. Newly purchased Laptop was fully packaged and set up. Exchanged previous laptop at fair price. Gave a 3 year warranty. Microsoft office included. The question regarding the performance of the laptop has to be seen, but the service was top notch. Ritu is an excellent sales professional. She deserves a raise.