Croma - Odeon CP

Well loved products

Good and fast service. Thanks to Mr. Sahil Kumar to get me a good headphone

Despite having good infrastructure and vide product range, still the billing system is very poor here. I have noticed this a lot many of times that one has to wait too long to get the billing done even when there are merely one or two persons in the que. Today I also, after waiting for almost 15 minutes (there was only two billings including mine), when I could not get the billing done, I have to leave the product at the store and leave.

They don't pick up anyone's phone even , they don't listen to their complaints, no matter how many calls they make, their complaint is of no use. I don't have the option to give a negative rating here,

Nice place to get most of your electronic queries answered to. But the staff is not much experienced. The person standing on a particular brand counter always says that his product is the best and doesn't give u an unbiased review. Moreover their customer care is very pathetic. When u call them even to ask about the availability of some product, first u have to wait for so long to get connected to an executive and again they are never sure if they are providing you the right information.

Horrible experience. I booked a TV by paying full amount on the counter. I was assured delivery the next day. Two full next days have passed, but the TV is no where in sight. The tv is out for delivery for last two days, but not delivered in New Delhi. I raised a service ticket on their website, which was closed without any resolution or reply. Really giving a bad name to the TATAs.

Increased my rating of Croma by one star since I was really happy with the competitive prices at the store this time. Also found the sales staff was much more professional and knowledgeable this time. This particular place is a bit unorganized in terms of spatial arrangement of merchandise. Also I felt the variety was not that great. Or it is also possible that online platforms have made us too much options at one place that we expect the same from a physical store, which definitely can't be done. Overall I love Croma for their latest products, customer service and the fact you could actually try your gadgets before you buy them.

Best stop to buy all electronic appliances.. croma is a tata brand that is trustable and have bestest deals

Nicely explained by Mr Bhanu. Nice place to buy any electronic items. Reasonable prices. Overall Goff experience 👍 …

All electronic gadgets are available here.