BOSCH Brand Store - Audio Voice India (P) Ltd.

Had a good experience when I visited the store. The staff present there took good care and the purchase and installation were seamless.

The staff and the manager are least interested to attend their customers. They won’t even get up from their chairs to acknowledge your presence in the shop. Plus they’ll lie about not having the products, in display and also for sale, just because they are not at all interested in working at the showroom and absolutely, do not want to attend to any of your queries. I visited to check the bosch and siemens dishwashers & chimneys, and received a blunt ‘NO’ for having any of the models of dishwasher & chimney by the manager. As I was about to leave, I spotted at least 4-5 dishwasher models and gave a good rant to the manager about the same. It was only then that he had to show me the dishwasher variants, with least interest.

Excellent Customer Service ... Will give 10/10 to Vikas Nautiyal and Nitin Kumar

Mr Vikas really helped a lot regarding installation and service issues!!!

Service and staff is rude and least bothered of consumer Bought Fridge this year not working since purchasd First said to replace than to refund but nothing done trying to get help from consumer court

Bosch Lajpat ngr done efficient and high Std mktg on my purchase of washer & drier on 03 Oct . My compliment to Vikas Nautiyal . Well done

Subject: Complaint: Defective Bosch Refrigerator and Poor Service Dear Bosch Customer Service Team, I am writing to express my disappointment and frustration with the performance of my Bosch refrigerator, which I purchased in November 2023. The product has consistently underperformed, and on February 9, 2024, it stopped working altogether. I lodged a complaint with Bosch's toll-free customer care, and a mechanic was sent to diagnose the issue. However, without conducting a thorough analysis, he concluded that the power supply plate was faulty and left, charging me ₹800. He informed me that the service center would contact me with the cost of the PCB. To my dismay, I was told that the company did not have the PCB in stock and would need to place an order at their factory. This is unacceptable, especially from a company that claims to be a global leader. What's even more surprising is that our 20-year-old LG fridge has been working trouble-free, whereas the Bosch refrigerator has developed a major fault within just one and a half years. I request you to look into this matter urgently and arrange for the refrigerator to be repaired at the earliest. I also expect an evaluation of the product's poor performance and a suitable explanation for the defect. I look forward to hearing from you soon. Sincerely, Udit jain Flat no 851 Plot no 4 Navsansad vihar CGHS Sector 22 Dwarka New Delhi. 110075

I specially thank Mr Vikas Nautiyal for helping me to choose and make all the things very easy for my purchase..

Vikas was very helpful in explaining everything about the Dishwasher , all the process was hassle free, and professional thanks you .

Fantastic experience with very helpful staff who know their job and go out of the way to assist you. Best collection of all the latest models and products