Electronic Paradise - Janakpuri

Never ever buy products from them. They will send you old defective product and will deny to return. We purchased Hitachi window AC which upon installation was sounding like a generator and there was scratches all over. The women sitting at counter is the most rude person I have ever seen. She denied for return and we went through extreme harrasment

मैंने नया वोल्टास 1.5 टैन नया एसी खरीदा 3 दिन खराब ही खराब हो गया, 8 अप्रैल से लेकर टिल डेट मेन, वोल्ट की हेल्प लाइन और ईपी एल्सेट्रोनिक पैर्डिस के फोन नंबर प्रति दैनिक इनको सूचित भी किया मिस्टर सनी जो इनके यहां काम कर रहे हैं जब मैंने नया एसी लिया तो सबसे अच्छी सर्विस की बात कर रहे थे मिस्टर सनी ने मुझे एरिया सेल्स मैनेजर, का फोन नंबर दिया, मैं उनसे बात करू, जो कि पैराडाइज वालो को करनी थी, मैंने 3 दिन लगा तार मैंने फोन किया लेकिन किसी ने भी फोन नहीं उठाया, और जब मैंने उनको अपनी समस्या बताई कहते हैं बिल शेयर करो, मैं बिल शेयर करता हूं 2 घंटे, के बाद उत्तर क्षमा करें हम वोल्टास में नहीं हैं मैं चौंक रहा हूँ 2 घंटे पहले मेरी बात होती है सब कुछ डिस्कस होता है उसके बाद कहते हैं मैं वोल्टास में काम करता हूं मेन रेडी कैश 30000/- हजार बेकरार हो गया सब से बेकर, सर्विस है, ईपी इलेक्ट्रॉनिक पैराडाइज, पुअर सर्विस, पूरी तरह से पैसा कमाने वाला

We bought an Air conditioner from the said branch on 25/07/23 and wanted to avail the free AC service. We messaged Mr. Rajinder at the branch on April 27/2024 to request service and were asked to WhatsApp him the bill at his mobile number. He booked an installation service instead and was contacted again on the same day. After no response, we called him the next day and he told us that he will arrange the service requested. He was contacted again on May 09/2024 after no response for nearly 10 days, and he completely ignored our messages. He was called again on May 16/2024 and he told us to wait. It has been nearly 3 weeks since we are waiting for an appropriate response. This is one of the most terrible after sale service I have received. The customer support at the number provided at the website is also not reachable. Very disappointed by the lack of professionalism and responsibility.

Absolutely pathetic experience. EP Electric Paradise has completely scammed me by selling a defective Voltas 1.5 Ton Window AC. The compressor doesn’t even turn on — there’s zero cooling on day one itself. While selling the product, they acted all sweet and convincing, but the moment the faulty AC was delivered, they vanished. No after-sales support — just total ignorance. This is not just bad service; it’s outright cheating. I strongly advise everyone to stay away from this place. Don’t waste your money like I did.

Pathetic service and support. Purchase only if you want to regret.

Very good Service, delivered product as promised. Price is also very genuine and competitive. Better than so many big names in the same market.

Bad experience. I bought a Haier AC from your store and was initially told the old AC would be taken for ₹5,500. After checking with other stores offering ₹6,000, the manager agreed to match that amount. However, the bill still showed ₹5,500, and I was assured over a call with the manager that ₹6,000 would still be processed manually. Despite that, the refund was delayed for over two weeks. When I followed up in person, I was told it was a miscommunication and that ₹5,500 is the maximum usually offered. It’s not about the ₹500—it’s about the poor communication and the misleading promises made. This has left a really bad impression. Additionally, the frustration experience while long delays in installation process.

Nice store and a huge variety of electronic items.

I've purchased many items from here before and never encountered such behavior from the staff. However, this time the attendant, Bharat, was extremely unprofessional and rude. They made false promises just to close the sale, and when it came time for delivery, I asked about the promised items. Bharat denied it outright and claimed that I must have imagined it myself. Thank you so much Electronic Paradise for past experience but this time your team member let me down. ***Request you not to promise if you don't want to deliver.****

Awesome experience here, executive Sachin and Amit were really helpful in selecting the product. Gaurav closed the deal in competative prices. Must visit