Electronic Paradise - Janakpuri

*Caution: They are 420 people* When you go to buy any product they will tell you last price on product and tell you schemes of Bajaj Finance and tell you that no extra charge will be taken and every thing is included. But at last they will give you bill of as promised but take downpayment of some amount but on Bajaj Finance app they will show less amount of downpayment and will increase your finance amount on Bajaj app compared to what mentioned on your bill. All i will tell you to calculate and clear everything before paying any penny.

I have been a loyal customer of Electronic Paradise for more than 3 years. They have excellent customer service that is above and beyond what you would expect from such stores. I have made numerous purchases from them; many without even visiting the store. It was my good luck that I met Mr. Chandan during my 1st visit, and he has been a great help in making informed decisions for each purchase. I live in Noida but still prefer to buy my electronics all the way from Janak Puri because of trust in quality and prices that Electronics Paradise and Chandan have to offer.

It was my first experience here, which is over n all nice.

Worst Experience at service. Don't pay for extended warranty. They push you to purchase extended warranty but are not concerned to help. It's been 3 days since I am requesting help over call, what's app and email to get my microwave fixed, but they don't respond with any help. Highly disappointed

Amazing showroom with all latest electronics items. Special kudos to Saurabh Sapra Sir for offering amazing deals each time we visit. Really appreciate their sales and after sales services.

Pathetic service, I would never suggest anyone to visit or purchase anything from Electronic Paradise, Janak Puri. The staff doesn't have any sort of presence of mind. I clearly opted for 6 months EMI and these guys made it for 3 months instead. Then, one of guy walked up to me and asked me to give ratings on Google. I told him that I'll do it later but he insisted so I said okay; then got my phone and clicked on 5star without even asking about my experience. Zero experience! I'm not even sure how these people are even managing everything.

The service and after sale service is great . Not only this they will give you the best advice on basis of your requirements. They have the offers . The staff and the manager are very very helpful and polite

Very bad service from Nitin and Gaurav. Never buy a product from them. Its been 1 week i have given them payment for AC. In morning they say it will be delivered in afternoon,in afternoon they say it will be delivered in evening,in evening they say it will be delivered at night and in night they switch off their no. Never buy product from them. Very pathetic service. I recommend everyone not to buy atleast from Nitin and Gaurav

I have never seen such a fraud store .they do false promises.don't buy extended warranty for any product.they just sell there product and after that if any problem comes they don't care . last year I bought ac from them after1 year it's cooling getting down I bought extended warranty for four years now they are saying we didn't punch it last five days we rregular going to there store but they are not ready to listen anything. this store should be closed.

My story and experience with Havells I bought a new Havells Prolife air fryer from Electronic Paradise, Uttam Nagar, New Delhi on 02/08/2020 to gift on Raksha Bandhan. I waited for more than 2 hours to get the product and later they said that I can collect it from there another branch in Rajapuri as their person brought a wrong product by mistake. The shop owner said that the Havells person will come to provide a trail of the product. We got a call from the person but due to some reasons and covid - 19 situation it got delayed and a person came after almost one month. Later when he opened the box himself as we were not familiar with the process and the product. He said that the product is not working and they will replace it. After a few days, the said that they do not have the product on stock and they will inform once they have it in the stock. There is no information for many days then we called them they said we cannot replace and it will be only repaired. We made a complaint on customer care for the same. They assured to send someone to repair the product as they do not have the policy to replace and they register it as a breakdown request with reference number [contact hidden]. It is been more than 3 weeks but we didn't receive any service from them. My opinion Don't trust the shopkeepers when they say that they will provide the best facilities and give the trail at home. Pay for the product only after the demo and properly check for any damage. Take out more time and check the product at the same time and trail at the shop. We received the worst services from a reputed company like Havells as they don't care once you pay for their product.