Woofly - Doorstep Pet Grooming and Spa

My dog look perfect

Pathetic service. Their app interface is so poor that they don’t allow to call the groomer. We have no idea who and when will he come. Despite booking a slot, the groomer comes 3-4 hours late and the customer service doesn’t pick up the call. Poor service and app quality and they don’t try to improve.

There is a lot to talk about the first experience and the worst experience that I have with Woofly. My dog is suffering from infection because of the service person came to my house. Don’t know how to brush a pet and he brush so damn many times that he get septic infection, so he bites on it and it get even worse because of the irritation of that brushing and if I talk about the services so as it is mentioned, there is cutting bath and everything none of it is done properly at all. He do not do the brush. He do not cut the nails just on 1 paw. He cut it two nails only and do not clean the years and don’t do the mouth cleaning. Didn’t do the cutting from the Mount area. The hygiene area properly at all. He do not trim the paws in her hair because he don’t have that trimmer and he very casually say so the bath is done in hardly 5 to 7 minutes in generally, whenever I go to any pet saloon. They usually take at least 15-20 minutes for bath and at home either it will take half an hour time for a pet bath properly and that person just do the bath in 5-7 minutes so you can imagine how he done the bath due to which all this happened and from that day, only my dear pet is suffering from this infection and I want to so you guys because of the suffering, so I am going to post it on the social media Twitter everywhere, so that nobody can go ahead and take any services from you because I am in digital marketing. I know many influencers and I do not want any specifically mention any pet to suffer because of your pathetic service. That person specifically I would like to mention is not completely doing his work. He’s so much busy on his phone. His phone is ringing all the time he is doing the cutting the bath and add after the bath, he is rushing so much he fraud. They forget half of the things and maybe that is the reason he do not do the bath properly or just finish it in five minutes and all of this make my dogs suffer with infection because it never happen, he do this much of itching after any saloon, Service at all or get any infection after it. So this is really pathetic service. I did not get the time to give a proper review on it because I am taking care of my pet all day and night and now I got a little time, so I want to share it, and I do not prefer your services at all ever again and suggest everybody on social media to do so as well. And they are so pathetic that they don’t even care about it or bother to reply to my complaint Price assessment Not sure Services Dog full service grooming

Unprofessional work

Bad Experience

Unprofessional Staff

Pathetic service

Well trained boys

Best service 👍👍 …

Very Professional behavior 👏 …