Urban Tails ®

I was very skeptical cuz my baby hasn’t stayed anywhere else more than a day. But the services, warmth and care provided by urban tails was top notch❤️. THANK YOU SO MUCH FOR TAKING CARE OF MY BABY!

You guys are great, very helpful and courteous. They helped me with his grooming and Murphy enjoyed a-lot. Excellent Customer Service.

Went today after reading reviews but was disappointed. The place isn't cleaned, staff wasn't trained, it was stinking and our dog had a terrible experience. Do not recommend at all! Editing review to reply - The visit was around 10 AM today (03 August). Black indie dog, with white patch on chest. Came for a grooming session. Have a photo too, which Google isn't allowing to attach here so will try to post it separately. That shows how dirty the place was. My brother accompanied me, who came back drenched because he had to work throughout the session as your staff was getting rough and was visibly careless and untrained. Our dog is still distressed even after hours have passed.

I HV been getting my dog groomed here for the last 6 years, but this was the first time I had to leave him here for 3 days,and as expected they didn't disappoint me,shared his videos constantly, totally happy with the team

Excellent work and they take care of my dog when I left 5 days. Really nice work. Nikhil (Apivu) dog

Thank u so much for taking care of my leo in my absence, was so worried, thanks a ton, hygiene was perfect, i would definitely recommend ur boarding center to my frnds too

The staff here were extremely unprofessional. They didn’t know basic grooming or how to hold a pet gently…they handled my Shih Tzu very aggressively unless I stood and watched the entire time. Because of their rough handling, my dog now has cuts all over his body even a cut on her ear and a full-body rash. Pets can’t tell you when something hurts, so please, if you love your pet, either insist on watching the whole grooming session or avoid taking them to this place.

One of the best boardings in West Delhi.The facilities are clean, comfortable, and well-maintained. I received regular updates and even some adorable videos of my pup during the stay, which put my mind at ease. They take care of all the pets as their own. I highly recommend this place to all pet parents.

Left my pet for 3 days at the boarding centre, received constant updates, got him groomed too while picking, 10/10

It was a great experience leaving my pet for 3 days... Got updates via photos and videos every few hours... My pet enjoyed staying at urban tail.. spcl thanks to Umesh for his efforts...!!