Urban Tails ®

Good Caring place for pets. They maintain good hygiene and clean environment. They also have playing and walking area for pets. The owner himself takes care of all operations and is very polite and respectful.

I visited two three times, the owner has good knowledge of dogs and cats and have vast of variety of things... like dogs accessories and food .... very helpfull person Mr Sushant. He always recomends best. Nice and friendly place for pet lovers

This was my second visit to this store for grooming of my two dogs. Owner is quite friendly and staff is well mannered and patient. Overall it's always a great experience.

I don’t even want to give a star. I will rate this place in minus. When I recived my puppy he was so irritated and frustrated, his body was itching so bad and when we took him to take a shower he was filled with ticks. He had 6 ticks in his body.

Needed some toys and training treats. I got grear products. The owner is very kind and helpful and is always available incase you need him. My pup is still small so im yet to visit for grooming sessions but im sure it will be great!

Thanks appreciate the cleanliness and the way how they treat the pets as their own . I will always recommend everyone to choose this hostel as there staff treats the pets as if they are there family .

Didn't like the service, for bathing it's not good. Personally I don't like it at all and I never go there again Sorry but this is the truth It's not about aggressive as per conversation with your staff they told the person who do bathing service is busy and the person who is setting on your main desk does the service and he is not good in that at all and my dog is very calm don't be oversmart to say that he is aggressive

My dog was happy staying there, food and water needs were fulfilled completely and videos were regular all day long. My experience was pretty good and also for my dog it was great.

I wish I could give minus stars to their service. I took my dog Zoey for grooming. In total there were 3 staff members but only 1 was handling the grooming of my dog. I had to help her now and then for the grooming. I told them there only that I didn't like ur work but after reaching home I noticed that my dog is crying and weeping in pain. She had alot of cuts on her body specially on her pee area. As we all know pee area is so very sensitive. It all happened because of their careless behaviour and shortage of staff. I will not suggest any one of u to take ur dogs there for grooming. Highly unprofessional behaviour.

I was looking for a day boarding in paschim vihar for my pet Winter, who is a Siberian husky, cannot stay alone even for 5 mins and in a cage. Sushant, the owner of the Urban tails was very cooperative and understanding. He made sure that Winter was with one of his staff all the time. His videos and updates were shared at regular interval. The place was neat and clean. The best part was that I could pick him up late in the night as I did not want to leave him at the boarding for overnight.