Desmoderm

I recently visited Desmoderm and was thoroughly impressed with Dr. Ranjan Upadhyay. His professionalism, patience, and expertise are truly commendable. He was especially wonderful with my young child, making him feel comfortable and relaxed during the consultation. It’s rare to find a doctor who combines such exceptional medical knowledge with genuine care and friendliness. However, my experience with the clinic staff, particularly the receptionist (her name might be Deepti or something similar), was absolutely appalling. While I understand she has a demanding job managing multiple patients, her tone and manner of speaking were shockingly unprofessional and downright rude. I’ve never encountered or even heard of someone being yelled at for no reason, yet that’s exactly what happened. The thought of my next follow-up appointment fills me with dread—not because of the excellent care provided by Dr. Upadhyay but because of the possibility of missing her call due to a meeting or some unavoidable reason, only to face her wrath again. It’s a sad and stressful situation. It’s truly disheartening to consider not returning to such an exceptional doctor purely because of the ill-mannered staff. I sincerely hope the clinic management takes immediate steps to address this issue, as it severely detracts from the otherwise stellar care provided by Dr. Upadhyay. Patients deserve to be treated with respect and professionalism at every step of their journey.

The clinic is well equipped and maintained. Dr Rajan is an amazing person. He is very talented and understands his patients. I highly recommend this clinic.

I went to Dr. Ranjan he is a best Doctor. The staff is also very helpful and gave the best guidance.

I have been going to the desmoderm clinic for my acne scar issues, I got 4 sessions MNRF and 4 sessions of fractional co2 laser done from them. My acne scars are almost invisible now. Thanks to Dr Ranjan! The staff here is professional as well.

Very good staff and Dr.Ranjan is an excellent doctor, very knowledgable and humble. I had visited the clinic for a skin allergy issue which wasnt getting resolved for years but he could make the right diagnosis and help me manage it.

Went to clinic for a Hair Loss problem based on the feedback from one of the trusted family doctors. Appointment booking process was super quick over a call with staff. Staff was very disciplined with respect to appointments and priortized my visit over the walk in patients Dr Rajan was quite humble and polite and had immense knowledge about the problem area. We discussed the hair loss problem in detail and he provided all possible surgical & non surgical options with complete pros and cons, duration, coverage, cost etc. One of the staff members remains in constant touch with you on whatsapp/calls in case you want to setup follow ups or discuss any doubts. Additionally all prescribed oitments and medicines are available in the clinic itself for separate purchase. NOTE : neither doctor and staff forces you to purchase anything from the clinic. The same can be purchased from other pharmacy based on patients requirements.

I have been consulting Dr. Ranjan for over 10 years and have always had my concerns addressed with great care and expertise . Manisha and Tanya are both professional, courteous, and attentive, making every visit a pleasant experience.