DoWELL Veterinary Clinic

Exeilinet

unprofessional and careless staff. Very bed experience from last 2 visit, never go again

Good service but a bit expensive Price assessment Overpriced Services Emergency service

Absolutely appalling experience. One of the worst experiences I have ever had with a veterinary clinic and Dr. Anand Pandey. I took a helpless dog to this clinic after she had reportedly been lying on the road for almost two days. She was extremely unwell and was having repeated seizures/fits. I brought her there expecting the most basic thing from a veterinarian — a proper examination, an attempt to identify the cause of her condition, and immediate supportive treatment. Instead, Dr. Anand Pandey immediately declared that the dog had rabies. According to him, her seizures and biting behaviour were because of rabies. What is absolutely unbelievable is that he apparently did not even take her temperature — one of the most basic and fundamental checks when an animal is presented with seizures and is visibly critically ill. I refused to accept this as an adequate assessment and rushed the dog to another veterinarian. The findings were shocking: her temperature was 107°F and she was suffering from severe hyperthermia, which was causing the seizures. 107°F. Let that sink in. How can a dog presenting with seizures be assessed for rabies without even checking something as basic as her body temperature? How is a veterinarian supposed to determine the cause of seizures without first carrying out basic clinical examination and diagnostics? I am absolutely furious about this experience. The issue is not simply that the diagnosis was different. The issue is that a critically ill animal was brought in for help, and instead of receiving what I consider basic emergency assessment and supportive care, she was immediately labelled as rabid. And let me be very clear even if rabies had been suspected, the animal was still suffering and deserved appropriate veterinary assessment and supportive treatment. A suspected diagnosis should not become an excuse to disregard an animal’s immediate medical needs. Animals cannot tell us where it hurts. They cannot explain their symptoms. That is precisely why veterinary professionals have a responsibility to examine them properly before reaching conclusions. I genuinely want to know: what kind of veterinary assessment is this where a dog having repeated seizures is not even checked for temperature? This experience has left me extremely angry and deeply disappointed. A person brings an injured or critically ill animal to a veterinarian because they believe the animal will be examined and helped not because they expect the animal to be dismissed with a potentially life-threatening diagnosis without basic assessment. I strongly urge anyone taking a critically ill animal to this clinic to think carefully and seek a proper medical evaluation elsewhere if they are not satisfied with the assessment being provided. Based on my experience, I would not recommend this clinic or Dr. Anand Pandey. What happened with this dog was deeply distressing, and I believe it raises serious questions about the standard of examination and emergency care provided in this instance. Services Emergency service

I am really happy with the services of the vet. Specially Dr.Anand and Dr. Aman, the staff is really cooperative and they really explain you the cause which is causing the issue. Explain every bit of treatment. My cat was very critical but my cat is recovering now thanks to them! 🙏🏻 Price assessment Great price

हमारे डॉग Leo को पार्वो इन्फेक्शन (Parvo infection) हो गया था। Do Well Veterinary Clinic rohini (Sec 24) के Dr. Anand Kumar Pandey और Dr. Aman ने उसे बेस्ट ट्रीटमेंट दिया। उनकी सही देखभाल की वजह से सिर्फ 7 दिनों में हमारा Leo बिल्कुल ठीक हो गया। डॉक्टरों और पूरे स्टाफ का व्यवहार बहुत ही अच्छा और मददगार था। हमारे हिसाब से यह बेस्ट वेटरनरी क्लिनिक है। Thank you Dr. Anand and all the staff for saving our Leo!" ⭐⭐⭐⭐⭐

Good doctor