Wheelzonrent

Most unprofessional, incompetent agent. Avoid if you are taking your family on a holiday. Travel will become a headache. Following issues arose during our recent trip Delhi to Manali: 1. Journey started late by five hours. After confirming departure time in writing, one of the vehicles arrived five hours late after numerous phone calls. The whole family waited with shoes on. The agent later apologised with a curt "sorry". 2. The late start of journey cost us extra because we missed our connecting prepaid lunch at the destination. The agent refused to even apologise for it. 3. One of the vehicles was making strange sounds from its suspension and we complained at start of journey but vendor assured that all is OK. In the hills, suspension of the vehicle broke and stabbed the tyre which burst on a turn. We were saved from a major accident by God's grace. The vendor was not bothered and did not follow up. 4. Repair of the vehicle took many hours and we had to hire another vehicle to reach Manali. We reached without our luggage which was strapped on the damaged vehicle. Spent the night without any belongings including medicines and clothes. The vendor was not bothered and never followed up. 5. The vehicles took inner roads to avoid the highway and paying tax for the state of Punjab This cost us over two extra hours. State taxes were part of our negotiated rate. Clearly the vendor and drivers cheated on the agreement. 6. All tyres of both vehicles were old and worn out. On return journey, tyre of the second vehicle also burst and there was no spare tyre. The second vehicle loaned its already worn out tyre to complete the journey. 7. On our way back, at Mandi (where we reached at about 5 pm) the drivers demanded balance payment. Our agreement with vendor was to give part payment at start and balance upon reaching back. We had paid more than half the amount before start of the journey and yet the drivers insisted on more money. The vendor refused to intervene and asked us to give more money. They held us hostage for over three hours on the road. 8. We filed a police complaint and had to pay for fuel and the state taxes in the interest of reaching home safe. Mandi is a beautiful place and we had a great holiday. The travel by Wheelzon rent was most unfortunate choice. All users beware: 1. Negotiate the payment terms clearly and in writing 2. Speak to only one person. Each time a new person speaks and ignores what the earlier one had promised. 3. Make sure the route to be taken is clearly stated so that your journey is not prolonged because the driver wants to save on tax. 4. The vehicles may not belong to the vendor and you may suffer if there is dispute between vendor and the driver. So clearly have all liability of the vendor written in the agreement. I shall pay the small remaining amount to the vendor shortly. But first this review. Best would be to research other vendors and avoid choosing Wheelzonrent. Happy Journeying, travel safe.

booked a fortuner for my younger brother wedding , everything was perfect, communication was perfect starting to end, driver behaviour was excellent and helpful, good co-ordination, no hidden cost, go with wheel on rent to get memorable tour, thank you mr vikrant and driver Iqbal Singh, thank you so much !

Good service... i was booked a tempo traveller car for 7days from delhi to mussoorie.. driver was polite.. reasonable rates!!!...but driving very slowly..Knowledge about the driver's road should be more... I expected the driver to be very good..

Pavitar thanks for ur support and cooperation with us. We loved your service and will surely recommend you to others. Moreover I m giving u 5 stars for ur service Would like to suggest u one thing that it would be more convenient if u guys come with some discount for us : P

We were terribly happy to receive a cab service from WheelzonRent. The employees are incredibly skilled, particularly Vikrant whom we tend to spoke with was terribly kind. He target-hunting U.S.A. in not simply choosing Associate in Nursing optimum automotive given the number of travelers and desired comfort/price, however conjointly instructed attractions in Delhi. The automotive was in physical fitness {and the|and therefore the|and conjointly the} driver was also humble and useful. we tend to totally enjoy the expertise and can take into account booking a cab through WheelzonRent in future furthermore.

Pathetic is the perfect word to describe the company and associates. They all are soft spoken and well behaved until you make your advance payment. Everything goes down the drain after that. We booked a cab for Uttarakhand tour from Delhi. The driver (keeping the name secret but how i would have loved to slap that idiot on face) from the beginning started behaving like he is doing us favour. "I will not go here, i will not go there" all the tantrums were too much to handle. They gave us a car of himachal Pradesh for a tour of Uttarakhand, the driver did not have a clue about a single road. We spent more time looking at the Google map than looking at the nature. The driver was a complete psycopath, he would not drive at a speed more than 40-45 kmph even on national highways. After every 30 minutes, he would go down and take a look at every nook and corner of his car to find any damage. We accidentally dropped some water on the seat which was duely rinsed off by us, but he started to shout at us as if we were his father's servants. I don't think the company has any experience whatsoever organising such long trips. And it became quite evident that they are nothing but a commission agent. absolutely pathetic experience, almost managed toruin our trip.. disgusted.

I booked Toyota Corolla Altis for my wedding last year but it was not sent to me and the reason given was due to heavy rain there was some technical problem. I had already made full payment for Corolla Altis and the car sent to me was Maruti Suzuki Ciaz which is obviously a segment lower. No refund was made to me and I was told that you should be thankful that we have Ciaz for you. When I have already made payment for something I should be arranged that thing and not told that you should be thankful that we have a segment lower thing for you. This was a very unprofessional service.

Beware of wheelsonrent!!! #blacklistfastag #immaturedriver #unprofessionalbehaviour #lackofsafety . Hey Guys before Booking the cab from this agency request you all to go through this. I really had a tough experience, I was in a group of four and we had a trip to nainital and Corbett.,but the driving experience was not up to the mark, Driver was not at all aware of the route , moreover his driving experience was also immature. All the time i had to open my google maps. Even he was not aware of the delhi routes. We had a small accident also on the breakers where the vehicle touched lorry. We were promised for innova but after giving advance , we were suggested for ertiga stating the vehicle is recently purchased but the vehicle quality was poor. Vehicle arrived at our boarding place without cleaning and it was very dirty including spits of pan masala.pics were sent to owner but it wasn't cleaned till the end of journey. We booked the cab for nainital sightseeing, but due to lack of confidence in driving we had to book another local cab in nainital spending extra 1200/- We had to pay all the toll taxes in cash as the fastag was blacklisted. We were given CNG vehicle , although the vehicle promised was diesel. Driver drove us inside city into jams in search of cng pumps and made our travelling even more worse. Owner promises are not kept by the agency , so pl take every step to ensure beforehand so that you guys can have good experience. Beware of wheelsonrent!!!!! Request wheelsonrent to take proper action to it.

Hired Jaguar for my brother’s wedding. It was nicely executed by the team. Appreciating the efforts and the service is highly recommendable.

They are just making fool of people and spoil their trip. Vikrant and Gaurav both are cheat people who are playing with people by taking money in advance than provide you really bad service and due to you Preplanned journey you don’t have any other option left. pathetic service I have ever had. Please don’t go for it if you really want enjoy your vacation.