Townhouse OAK Utsav Residency

Faced an issue during check in and paid extra amount. Ac is not working very slow response from the staff, pathetic service, no bath accessories provided.

Worst places, there's huge difference in rooms conditions online vs offline. Don't book. Rooms: 1 Service: 2 Location: 2

Staff behaviour is very terrible, very miss behaviour, very bad service, that one was on reception was very cooperative, charging extra money if you are booking directly on reception, Trip type Vacation Travel group Solo Rooms: 1 Service: 1 Location: 1

As far as service is compared it was overwhelming...but considering rooms it was Worst experience as there was no cleanliness, cockroaches were all over, no water in bathrooms... Rooms: 1 Service: 4 Location: 2

Location is convenient, but rooms are pathetic with spots on bedsheets and cockroaches and bugs roaming in rooms. Trip type Business Travel group Solo Rooms: 1 Service: 1 Location: 3

Poor coordination between the reception staff and housekeeping. Rooms were stinking and water wasn’t available 24/7 in the washroom Travel group Family Rooms: 2 Service: 2 Location: 3

Not satisfactory.. rooms not maintained at all.. facilities are provided, but not in an ambient atmosphere.. Rates are reasonable, but need to improve the quality

Very bad service . AC not working , not at all hygienic lots of Cockroaches moving in the room. Food served bad quality. Never to visit. Staff also not responsive. Rooms: 1 Service: 1 Location: 1

Room not clean.. More Cockroaches in the room.. Service is not good.. Cost also higher.. Trip type Business Travel group Solo Rooms: 2 Service: 2 Location: 4

The rooms were so dirty or the service is bad since when have you called the reception for towels it has been 30 minutes the towels haven't come the service is so bad this hotel has no room service people Trip type Vacation Travel group Family Rooms: 1 Service: 1 Location: 3